It follows me everywhere.
The Spaniard and I were in New York last night (212 area code, deservingly so) combining business with our anniversary (sweet 16).
In our room at our hotel was a Zagat guide. I opened it to a page with a Gordon Ramsey listing and thought, "I love my lady but we have bills to pay."
A couple entries down was the Gotham Bar & Grill with a 27 rating at about half the per head price (but still big money). The address was 12 East 12th Street -- two twelves. Done.
Our review after the jump.
Great food. Beautiful interior.
They sat us at a less than desirable table (which reminded me of this worth-your-time Godin post).
Service was slow but kind at the start (which was surprising given we were the first table seated) but got better. Maybe we caught them off guard. We ate early in order to catch this what we felt was a great off-off Broadway show (turns out real Broadway is off on Mondays -- we were tourist dorks).
Started with the Mushroom Risotto (split it). Exceptional. My mouth is watering as a type.
The Spaniard followed with the Porcini Crusted Halibut and I had the Duck and Seared Foie Gras (too good).
Finished by splitting the Apple Pie Souffle with a concord grape sour cream sorbet (are you kidding?).
Wine (my lady). Beer (me). Port. Coffee.
Highly recommended. Ask for a better table than we did. Use the bathroom if you need to but it's no Gramercy Tavern experience.
I love New York.
Sam your comment on the bathrooms at Gramercy Taverne reminded me of on of the simplest and BEST customer service books ever written.
Anyone who deals in "customer service" should read it.
Raving Fans by Kenneth H. Blanchard & Sheldon Bowles
In it there's a part that describes how a companies bathroom is a barometer of how much they care about customers.
Customer care and service is NOT rocket science.
Posted by: Rob "Useless Info Guy" | November 19, 2008 at 12:20 AM